Warranty Policy

We are committed to providing high-quality product and excellent customer service. To ensure your satisfaction, we offer a comprehensive warranty on all eligible products. Please review the details of our warranty policy below

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1. Warranty Coverage

Our warranty covers defects in materials and workmanship for a specified period from the date of purchase. The duration of the warranty may vary depending on the product, and this information will be provided on your receipt or product documentation.

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2. Warranty Period

Standard Warranty: Most gadgets come with a 1-year warranty from the date of purchase.

• Extended Warranty: Some products may have an extended warranty, which will be indicated at the time of purchase

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3. What is Covered

• Manufacturing defects in materials and workmanship.
• Malfunctions or breakdowns during normal usage

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4. What is Not Covered

• Damage caused by misuse, neglect, or accidents (e.g., drops, spills, etc.).
• Unauthorized repairs or modifications.
• Damage caused by exposure to extreme conditions (e.g., water, heat, fire, etc.).
• Normal wear and tear.
• Products that have expired beyond the warranty period.

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5. How to Make a Warranty Claim

To request a warranty repair or replacement, please visit the warranty portal section on our app or website and click on your warranty status to submit your claim.

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6. Warranty Repairs or Replacements

• Repair: If a defect is found within the warranty period, we will repair your product free of charge, including parts and labor.
• Replacement: If the product cannot be repaired, we will replace it with an identical or similar item (depending on availability).

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7. Shipping Costs

Once your warranty claim is reviewed and approved, we will cover the shipping costs..

Note: If you're unavailable on the scheduled pickup and delivery dates for your device repair, you'll be responsible for the shipping fee if you need to reschedule the delivery

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8. Limitations of Liability

Our liability is limited to the repair or replacement of the product. We are not responsible for any incidental or consequential damages, including loss of data, lost profits, or other indirect damages resulting from product failure

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9. Extended Warranty Options

For extended coverage beyond the standard warranty period, we offer extended warranty plans. Please inquire at the time of purchase or contact our customer service team for more details

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10. Contact Us

If you have any questions about our warranty policy or need assistance, please feel free to contact our customer support team:

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